S.A.= South Africa, South America or South Australia
Practice 3
Sales Office- Tao Loon Company Charles, speaking.
Sales Office- How may I help you?
Berraondo S.A- I'm calling to complain about an order I made. I order a HF5618 for 20 printers, but only 17 have arrived.
Sales Office- Really? I'm sorry to hear that.
Berraondo S.A- This is the second time I have received an incomplete delivery.
Sales Office- Maybe the address got mixed up.
Berraondo S.A.- Ok, but I really needs those three printers, is urgent. Cause the delays are costing me goodwill and unhappy customers.
Sales Office- I'm really sorry sir, but now we are having some stock problems.
Berraondo S.A- Can you make a promise delivery date, as soon as possible?
Sales Office- I can promise you next Monday.
Berraondo S.A- That too long, I want to dispatch it now!
Sales Office- Is impossible, it can't be done in short notice.
Berraondo S.A.- Can I least have the email to confirm the dispatch?
Sales Office- Sure, the email is...I'm really sorry for this circumstances. Have a good afternoon.
Sales Office- Is impossible, it can't be done in short notice.
Berraondo S.A.- Can I least have the email to confirm the dispatch?
Sales Office- Sure, the email is...I'm really sorry for this circumstances. Have a good afternoon.
No comments:
Post a Comment